Privacy policy

Information you provide

When you request an estimate, contact us, create an account, or place an order, we collect the details needed for that interaction. These may include your name, email, phone number, billing and delivery addresses, order specifications, artwork files, proof decisions, and messages.

How information is used

We use this information to respond to requests, prepare estimates, process orders, review artwork, arrange production, provide pickup or delivery, maintain your account, and help resolve order issues. Order and account information also supports security and business recordkeeping.

Payments and service providers

Card payments are submitted through Square's payment form and processed by Square. Website, payment, production, and delivery providers may receive information needed to provide their services. For example, a production partner may receive artwork and print specifications, and a carrier may receive delivery details.

Cookies and website services

This website uses cookies and related technology to maintain shopping carts, sign-ins, preferences, and security. Website services may also process technical information such as browser details, device information, and page activity. Browser settings can limit cookies, although some shopping and account features may then stop working.

Artwork and account access

Uploaded files are associated with your project or order. Access to project files and proofs is controlled through your account, authorized shop access, or secure order links. Keep account passwords and private proof links confidential.

Your choices

You can review account details through My Account and contact us about accessing, correcting, or deleting information you provided. Some records may need to be retained for orders, disputes, security, or legal recordkeeping. Marketing email signup is optional; use the unsubscribe link in a marketing email to change that preference.

Contact KB Print Lab

For privacy questions or requests, contact us using the contact form or visit KB Print Lab, 3847 Foothill Blvd, Unit A, Glendale, CA 91214.

Updates to this policy will be posted on this page. Updated September 10, 2026.