Refunds & Reprints
Our policy for refund requests and printing defects.
Refunds before production
Refund requests must be approved by KB Print Lab before the product enters production.
Once production starts
Once the product enters production, refunds are no longer available.
Printing defects
Products with printing defects will receive a reprint.
Contact us about your order
Email info@kbprintlab.com or use our contact form to request a refund or report a printing defect. Please include your order number so we can find your order.
KB Print Lab, 3847 Foothill Blvd, Unit A, Glendale, CA 91214.
Updated September 11, 2026.